Privacy policy
This Privacy Policy explains how Avercrest collects, processes, and protects your personal information when you browse our website or place an order with us.
By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, we may automatically gather certain technical information about your device, including:
- your web browser type
- IP address
- time zone and approximate location
- cookies and similar tracking technologies
When you make a purchase or attempt to make a purchase, we may collect personal details such as:
- full name
- billing and shipping address
- payment details (securely handled by third-party payment providers)
- email address
- phone number, if provided voluntarily
All information described above is referred to as “Personal Information.”
How We Use Personal Information
We use Personal Information to operate and improve our services, including to:
- process, confirm, and deliver orders
- communicate with customers regarding purchases or inquiries
- provide customer support
- detect and prevent fraud or misuse
- analyze and optimize website performance
Where permitted by law, we may also use your information to send promotional or marketing communications. You may unsubscribe from such communications at any time.
Sharing of Personal Information
We only share Personal Information with third parties when necessary to operate our business, including:
- payment processing partners
- shipping and fulfillment providers
- website hosting, analytics, and performance services
These parties are authorized to use your information solely to perform services on our behalf.
We may also disclose Personal Information if required to do so by law or to protect our legal rights.
Cookies and Tracking Tools
Avercrest uses cookies and comparable technologies to enhance functionality, analyze usage patterns, and improve the user experience.
You can manage or disable cookies through your browser settings. Please note that restricting cookies may limit certain features of the website.
Data Retention
We retain Personal Information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is legally required or permitted.
Data Protection
We implement reasonable technical and organizational safeguards to protect Personal Information against unauthorized access, loss, or misuse.
Despite these measures, no online transmission or storage system can be guaranteed to be fully secure.
Your Privacy Rights
Depending on your country or region of residence, you may have rights regarding your Personal Information, including the right to:
- request access to the data we hold about you
- request correction or deletion of your information
- opt out of marketing communications
Residents of certain jurisdictions, such as California, may have additional rights under applicable privacy laws.
To exercise any of your rights, please contact us using the information below.
Third-Party Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those websites.
We encourage you to review the privacy policies of any third-party sites you visit.
Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will take effect immediately once published on this page. Continued use of the website indicates acceptance of the revised policy.
Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.
Contact Details
If you have any questions about this Privacy Policy or how your data is handled, you may contact us at: