Polityka wysyłki
This Shipping Policy outlines how orders placed on our website are processed and delivered. By completing a purchase, you acknowledge and accept the terms described below.
Shipping Destinations
Avercrest ships products worldwide. Delivery availability may vary depending on your location and local carrier services.
Order Processing
Orders are typically prepared and dispatched within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays. During peak periods or promotional events, handling times may be slightly longer.
Estimated Delivery Time
Delivery times depend on the destination country and local logistics providers. On average, orders are delivered within 5–12 business days after dispatch.
Please note that delivery estimates are indicative and not guaranteed. External factors such as customs clearance, weather conditions, or carrier delays may affect transit times.
Shipping Fees
We currently offer free shipping on all orders. No minimum purchase is required.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing tracking details.
Tracking updates are provided by the carrier and may take up to 24–48 hours to become visible after shipment.
Changes or Cancellations
Requests to modify or cancel an order must be submitted before the order is shipped.
After dispatch, orders can no longer be changed or canceled.
Incorrect Shipping Details
Customers are responsible for ensuring that all shipping information entered at checkout is accurate and complete.
Avercrest is not liable for delays, failed deliveries, or losses resulting from incorrect or incomplete address information.
Lost or Damaged Shipments
If your package arrives damaged or does not arrive as expected, please contact our customer support team as soon as possible at support@avercrest.com.
We may request additional details, such as photos or carrier confirmations, to investigate the issue. Depending on the situation, an appropriate resolution may be offered.
Contact
For any shipping-related questions, feel free to reach out to us at: